VPS questions, answered clearly
Everything you should check before ordering
Answers describe the WAW VPS management experience. Any limits, charges, licensed images and support commitments must be confirmed on the live product and provider terms.
Find your answer
Plans and providers
What is a VPS?
A virtual private server provides isolated computing resources on a shared physical host. The software, hardware profile and management controls vary by product.
Does WAW VPS use more than one infrastructure provider?
Yes. WAW VPS works with supported provider integrations such as Hetzner and InterServer. The exact catalog shown to you depends on the provider account and product.
Are the public prices the final prices?
Prices shown on public pages are indicative. Check the authenticated order flow for the currently configured plan, region, taxes, licensing and billing details.
Can I change my resources later?
Possible upgrade paths depend on the provider, virtualization type and current plan. Confirm supported resize actions before ordering.
Systems and applications
How do I choose between Linux and Windows?
Choose Linux for compatible open-source stacks and terminal workflows, or Windows when your application requires Windows Server, Remote Desktop or Microsoft-specific software.
Can I connect to Windows VPS using Remote Desktop?
Only if the chosen Windows product includes RDP access. Check the exact image, port policy and administrator access before provisioning.
Are Marketplace applications installed automatically?
A template may speed up installation when your connected provider exposes it and the WAW VPS workflow supports it. The application cards on this website are examples, not a live inventory.
Storage and security
Is storage hosting the same as a Storage VPS?
No. Storage hosting emphasizes file access and capacity without necessarily offering root access. A Storage VPS is a virtual server and may support full OS administration.
Are SSH Keys and cloud firewalls available for every server?
No. Provider-side SSH key and firewall management appears only when implemented and supported for the applicable provider account and server. Linux guest-level controls are a separate concept.
Are backups included automatically?
Do not assume that backups are included. Review the live plan and set up your own tested backup and recovery process.
Who is responsible for software updates?
Responsibility depends on whether the service is managed or unmanaged. Confirm the support scope for your plan and maintain applications and operating systems as required.
Accounts and support
Can clients access provider API credentials?
Client-facing access is separate from provider API credentials. Clients should only see their assigned servers and authorized actions.
Is the website available in Arabic?
Yes. WAW VPS public pages are available in English and Arabic, including right-to-left layout.
How do I get help?
Use the support and knowledge pages to find the appropriate contact process. A provider may also have its own service and incident support channels.
No matching questions. Try a different search.
Ready to choose the right VPS?
Compare the public options here, then sign in to see the live catalog available to your provider account and complete the order.